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We have seen (Day 11) that it is forbidden to discuss someone's faults even with people who are aware of these deficiencies, for to focus on a person's weaknesses is lowly. However, when teaching or offering guidance, one may make use of real-life illustrations of improper behavior in other people and even refer to those people by name, provided that the listeners are already familiar with the behavior of these people. The use of actual situations to which the listener can relate will deliver a message that mere discussion cannot convey. Reference to negativity here is constructive and is not considered lowly. Therefore, it is permissible to make reference to the life-style of a non-observant Jew to emphasize weaknesses in his behavior and its consequences, though his lack of observance is rooted in ignorance. However, one should be careful not to condemn the person. One may not use examples from the past history of a baal teshuvah without his permission. Constructive intent is not a license for possible embarrassment. It is also wrong to use examples from the life-styles of different ethnic groups within the Jewish nation unless it is clear that neither speaker nor listener is unsympathetic towards that group.
The following segment is a translation from the Chofetz Chaim's writings on the philosophy of proper speech from the Sefer Shmiras Halashon. Protective Fence "The best medicine of all is silence" (Megillah 18a). "A protective fencefor wisdom is silence" (Avos 3:17). Silence is good for the wise, and surely for the unwise. One should guard his tongue like the apple of his eye, for one's mouth can be the source of his ruination and the movements of his lips can endanger his soul. Thus it is written, "One who guards his mouth and tongue guards his soul from tribulations" (Mishlei 21:23). Better to be told, "Speak! Why are you so quiet?' than for others to find one's prattling burdensome and ask that he be silent. Scripture states: "From that which lies within your bosom [i.e. your soul], guard the portals of your mouth" (Michah 7:5). The use of the term portals in reference to the mouth is instructive. An entrance to a house must be opened when necessary, but it cannot be left open all day and all night; to do so would mean to leave the house open to thieves. Similarly, one cannot allow his mouth to be open indiscriminately. A person's most prized possessions are usually kept in a special vault, hidden away in an inner room and carefully guarded. As man's most prized function, the power of speech must be guarded with great care, and its greatest protection is the quality of silence.
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